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Hours:
Monday–Thursday: 10 AM–8 PM
Friday & Saturday: 10 AM–5 PM
Sunday: 1 PM–5 PM

Book cover: El lado fácil de la gente difícil
Provides advice on dealing with partners, family members, co-workers, and other relationships that may cause conflict, both for those facing conflicts, and for those who find themselves being difficult and want to improve their dealings with others.
Book cover: One step ahead
"Why everything you've learned about negotiating is wrong, and how to do it right, by an acclaimed teacher and practitioner of the art. For the last twenty years, David Sally has taught negotiation at leading business schools and to executives at top companies worldwide, and now he wants to share his secrets and the science behind them. Negotiation, he argues, is best thought of as a strategic game in which you should be exactly one step ahead of your opponent. Drawing parallels to everything from the NBA to the corner con game and rooted in Sally's own breakthrough research, One...
Book cover: Nonviolent communication
"Most of us have been educated from birth to compete, judge, demand, and diagnose--to think and communicate in terms of what is 'right' and 'wrong' with people. At best, communicating and thinking this way can create misunderstanding and frustration. At its worst, it can lead to anger, depression, and even emotional or physical violence. [This book] uses stories, role-plays, and real-world examples to introduce the Nonviolent Communication (NVC) process. Far more than simple techniques, you'll learn to transform the thinking, language, and moralistic judgments that prevent the quality of relationships you've always wanted. Start to more easily resolve conflicts, get...
Book cover: Think again
"The bestselling author of Give and Take and Originals examines the critical art of rethinking: learning to question your beliefs and to know what you don't know, which can position you for success at work and happiness at home. The difficulty of rethinking our assumptions is surprisingly common--maybe even fundamentally human. Our ways of thinking become habits that we don't bother to question, and mental laziness leads us to prefer the ease of old routines to the difficulty of new ones. We fail to update the beliefs we formed in the past for the challenges we face in the present....
Book cover: Listen like you mean it
"Listening, like any communication skill, can be improved. Drawing from her own research sessions, as well as from stories and interviews with marriage counselors, life coaches, filmmakers, podcast hosts, and other listening experts, the author of Listen Like You Mean It discusses how to quickly build rapport with strangers, which questions help people unlock what they need to say, when it's time to throw out the script entirely, and how to recover from listener's drain, among other skills. Includes original illustrations by the author"--
Book cover: The lost art of listening
"This perennial bestseller has already helped tens of thousands of readers resolve conflicts and transform their relationships with family members, romantic partners, colleagues, and friends. Renowned therapist Michael P. Nichols explains why we often feel cut off from those we care about and provides easy-to-learn techniques for really hearing and being heard. Thoughtful, witty, and empathic, the book is filled with vivid examples that readers of all ages and walks of life can relate to. The revised second edition features practical exercises for building key skills, plus a new chapter on listening to kids and teens"--
Book cover: Among us (Xbox One)
"Join your crewmates in a multiplayer game of teamwork and betrayal! Play online with 4-15 players as you attempt to hold your spaceship together and return back to civilization. But beware... as there may be an alien impostor aboard! One crewmate has been replaced by a parasitic shapeshifter. Their goal is to eliminate the rest of the crew before the ship reaches home. The Impostor will sabotage the ship, sneak through vents, deceive, and frame others to remain anonymous and kill off the crew. While fixing up the ship, no one can talk to maintain anonymity. Once a body is...
Book cover: Conversations with people who hate me
"From the host of the award-winning, critically acclaimed podcast Conversations with People Who Hate Me comes a thought-provoking, witty, and inspirational exploration of difficult conversations and how to navigate them"--
Book cover: Us
"You've probably heard some variation of the idea that before you can love someone else, you first have to learn to love yourself. Renowned family therapist and marriage counselor and bestselling author Terrence Real says that we've got it all wrong. In fact, the way to save your relationship is not by working on yourself, but instead by working together. Continuing to focus on yourself will just feed the problem, which is that most of us developed a set of techniques to survive our families that no longer serve us as adults. You can learn to tap into your wiser,...
Book cover: Take a breath
Bob the bird keeps trying to fly, but is beginning to worry that he will never succeed when Crow comes by with a suggestion to "just breathe."
Book cover: The book of boundaries
"How often do you tell yourself to just "let it go" when you want to do anything but? Do you say "it's fine" when, really, it's not at all fine? When people do things that hurt you, do you speak up--or do you worry that saying anything will just make everyone uncomfortable? Do you feel resentful, depleted, or overwhelmed? If you answered yes to any of these questions, you need to establish some boundaries. Melissa Urban knows firsthand that boundaries--a few carefully selected words, spoken with kindness and from a place of self-care--are all that stand between you and feelings...
Book cover: The line in the sand
"A monster meanders down a beach, dragging a stick behind them and leaving a line in the sand. Meanwhile, a group of friends is at play--flying kites, building sandcastles, tossing a ball--until two of them become curious about the line that now seemingly divides them"--
Book cover: Let's talk about hard things
The host of the popular WNYC podcast Death, Sex, & Money provides a profound meditation on why communication can connect us instead of divide us and how we can all do it better.
Book cover: How do earthlings get along?
"Bo and Zop have been living together for a long time on their small spaceship. They have started to annoy each other. What can they learn from Earthlings about getting along?"--
Book cover: The power of conflict
Most people try their best to avoid conflict. Bar Rescue host Jon Taffer understands that. Conflict can have negative results. It's easy to think that the key to a happy workplace or marriage is to avoid conflict. In reality, that's not the case--the key is to argue smarter. Enter the Toolkit for Getting Conflict Right. Taffer's approach is focused on deliberate conflict--otherwise known as "conflict with a purpose." There are selective and strategic ways to have difficult conversations, and when doing so, to stay aware of your objectives rather than escalating tension unnecessarily. As Taffer explains, "The key is to...
Book cover: Enchantment
"From the New York Times bestselling author of Wintering, an invitation to rediscover the feelings of awe and wonder available to us all. Many of us feel trapped in a grind of constant change: rolling news cycles, the chatter of social media, our families split along partisan lines. We feel fearful and tired, on edge in our bodies, not quite knowing what has us perpetually depleted. For Katherine May, this low hum of fatigue and anxiety made her wonder what she was missing. Could there be a different way to relate to the world, one that would allow her feel...
Book cover: Tiger and Badger
Best friends Tiger and Badger work through their disagreements over a toy, a chair, and sharing.
Book cover: Among Us (PS4)
"Join your crewmates in a multiplayer game of teamwork and betrayal! Play online with 4-15 players as you attempt to hold your spaceship together and return back to civilization. But beware ... as there may be an alien impostor aboard! One crewmate has been replaced by a parasitic shapeshifter. Their goal is to eliminate the rest of the crew before the ship reaches home. The Impostor will sabotage the ship, sneak through vents, deceive, and frame others to remain anonymous and kill off the crew. While fixing up the ship, no one can talk to maintain anonymity. Once a body...
Book cover: Pastel para enemigos
Hoping that the enemy pie which his father makes will help him get rid of his enemy, a little boy finds that instead, it helps make a new friend.
Book cover: The kindness diaries
"The incredible journey of one man who sets out to circumnavigate the globe on a vintage motorbike fueled by kindness. Follow the inspirational journey of a former stockbroker who leaves his unfulfilling desk job in search of a meaningful life. He sets out from Los Angeles on a vintage motorbike, determined to circumnavigate the globe surviving only on the kindness of strangers. Incredibly, he makes his way across the U.S., through Europe, India, Cambodia, and Vietnam, and finally to Canada and back to the Hollywood sign, by asking strangers for shelter, food, and gas. Again and again, he's won over...
Book cover: Saving grace
"The CNN senior political analyst and USA Today columnist offers a path to navigating the toxic division in our culture without compromising our convictions and emotional well-being, based on her experience as a journalist during the Trump era, interviews with experts, and research on what leads people to actually change their minds. For years, Kirsten Powers has been center stage for many of our nation's most searing political and cultural battles as a columnist, TV analyst, and one-time participant in the thunderdome of Twitter. On a good day, there will be civil disagreement. On a bad day, it's all-out trench...
Book cover: Connect
"A transformative guide to building more fulfilling relationships with colleagues, friends, partners, and family, based on the perennially popular Interpersonal Dynamics ("Touchy Feely") course at Stanford's Graduate School of Business. The ability to create strong relationships with others is crucial to living a fulfilled life and becoming a more effective manager and leader. Yet many of us find ourselves struggling to build solid connections at work, with friends and at home, or unable to handle challenges that inevitably arise when we grow closer to others. When we find ourselves in an exceptional relationship--the kind of relationship where we feel fully...
Book cover: The art of critical decision making
Presents a survey course on the dynamics of decision making as applies to various fields, including politics, business, athletics, and personal life.
Book cover: Arguing for a better world
"Philosopher Arianne Shahvisi shows us how to work through thorny moral questions by examining their parts in broad daylight, equipping us to not only identify our own positions but to defend them as well. This book demonstrates the relevance of philosophy to our everyday lives, and offers some clear-eyed tools to those who want to learn how to better fight for justice and liberation for all"--
Book cover: The secret life of secrets
"Think of a secret that you're keeping from others. It shouldn't take long; behavioral scientist Michael Slepian finds that on average, we are keeping as many as thirteen secrets at any given time. His research involving more than 50,000 participants from around the globe shows that the most common secrets include: lies we've told, addiction or mental health challenges, a hidden relationship, financial struggles, and more. Our secrets can weigh heavily upon us. Yet the burden of secrecy, Slepian argues, rarely stems from the work it takes to keep a secret hidden. Rather, secrets are something we must "carry" because...
Book cover: Empowered boundaries
"An invaluable resource on boundary-setting practices for anyone looking to challenge our default social conditioning and create empowered relationships and communities. As there have been increases in violence against women, people of color, immigrants, and LGBTQI-identified people, there has been a corresponding demand for individual and community self-defense, boundary setting, and bystander trainings that are grounded in an understanding of the complexities and intersections of power and privilege. Survivors of domestic violence and sexual assault are reporting that the current political moment is bringing up past trauma as well as emboldening attitudes of toxic masculinity and hetero-patriarchy, alongside an increase...
Book cover: The art of conflict management
Twenty-four lectures delivered by Professor Michael Dues of the University of Arizona in which he offers new insights into the nature of conflict, discusses the challenges and opportunities conflicts present, and provides practical tips, tools, and techniques to help listeners better handle conflict in both their personal and professional lives.
Book cover: Listen like a dog
An engaging and sometimes humorous book about the art of listening. The author suggests that to improve the effectiveness of our listening and communication skills, we should model our behaviour after dogs, the masters of communication. Jeff Lazarus leads us to think about how we listen and communicate. He has led seminars on listening, presentation skills, and customer engagement and has taught public speaking at the university level.
Book cover: Communication matters.
In this course, Georgetown University linguistics professor Deborah Tannen investigates, through examples and clinical studies, the roots of miscommunication.
Book cover: We need to talk
"From NPR veteran Celeste Headlee, an informative, timely, and practical guide to the lost art of conversation"--
Book cover: Big feelings
The duo behind the best-selling book No Hard Feelings the popular @LizandMollie Instagram account return with an illustrated guide on how to handle our most difficult emotions in the debilitating uncertainty of modern times.
Book cover: It takes two (Nintendo Switch)
"Bring your favorite co-op partner and together step into the shoes of May and Cody. As the couple is going through a divorce, through unknown means their minds are transported into two dolls which their daughter, Rose, made to represent them. Now they must reluctantly find a way to get back into their bodies, a quest which takes them through the most wild, unexpected and fantastical journey imaginable." --publisher's website.
Book cover: You, happier
"Reveals the seven neuroscience secrets to becoming more than 30 percent happier in just 30 days--regardless of your age, upbringing, genetics, or current situation"--
Book cover: Crucial conversations
"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers...
Book cover: Set boundaries, find peace
"Healthy boundaries. We all know we should have them--in order to achieve work/life balance, cope with toxic people, and enjoy rewarding relationships with partners, friends, and family. But what do "healthy boundaries" really mean--and how can we successfully express our needs, say "no, " and be assertive without offending others?"--
Book cover: BIFF
"BIFF is a unique, proven way to communicate with difficult people. Using a BIFF (Brief, Informative, Friendly, Firm) response protects you and your reputation when responding to blame, personal attacks, and hostile email from people with high-conflict personalities. Easy to remember, but hard to do, so it takes practice. Over twenty examples of BIFF are included, plus a new chapter on coaching others to use BIFF.Bill Eddy is a lawyer, therapist, mediator, author, and president of High Conflict Institute. He developed the "high conflict personality" theory and has become an international expert on managing disputes involving high-conflict personalities and personality...
Book cover: When Sophie's feelings are really, really hurt
Sophie's feelings are hurt when the other children laugh at her painting of her favorite tree--but when she explains her painting everybody understands what she was trying to do.
Book cover: Effective communication skills
Professor Kehoe explores how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.
Book cover: Treating people well
Two former White House Social Secretaries draw on their experiences to convey the importance of treating everyone well regardless of differences, covering subjects ranging from how to make friends with strangers to overcoming the challenges of difficult colleagues.
Book cover: Stop and smell the cookies
"Dash's mom helps him find a way to manage his big feelings"--
Book cover: I wanted fries with that
""A university ombudsman (a.k.a. "chief complaint officer") gives readers practical methods to speak up for themselves, resolve conflicts amicably, and get what they really want. Strategies are illustrated with humorous anecdotes drawn from the author's experience."--Provided by publisher"--
Book cover: Enemy pie
Hoping that the enemy pie which his father makes will help him get rid of his enemy, a little boy finds that instead it helps make a new friend.
Book cover: What would Buddha say?
Poor communication lies at the heart of most relationship problems. Everyone wants to be heard, to be understood, and to be treated with respect. But in our digital age of texting and social media, it's easy to distance ourselves from the words we put out into the world, and many times, we may not be aware of the negative impact our words can have on people, whether they are our friends, family, or coworkers. This is where the concept of Right Speech comes in. An important part of the Buddhist Noble Eightfold Path, Right Speech is the philosophy that what...
Book cover: The last of us.
"Experience the devastating physical and emotional consequences of Ellie's vengeance as you embark on a relentless pursuit of those who wronged her."--Container.
Book cover: It's not me, it's you
"Two therapists dissect their own relationship in a refreshing and helpful book teaching us not only how to be better partners, but also how to better accept and heal ourselves to receive and give love"--
Book cover: Rex wrecks it!
Look out! Here comes Rex! Children who love to construct and those who love to destroy will relate to this kid-pleasing tale that builds to a smashing finale. Gizmo, Sprinkles, and Wild are fed up. Every time they build something with their blocks, Rex wrecks it! Whether it's an out-of-this-world rocket, a magical heart, or the biggest, strongest, most awesomerific castle ever, Rex sends it crashing down with a ""Rawr!" "(and sometimes a sheepish""Rawry!"?"). Isn't there "any "way to make playtime fun for "everyone"? With Rex-size humor, Ben Clanton explores the challenges of friendship, the benefits of working together, and...
Book cover: Understanding myself
Helps kids understand the feelings and emotions that are part of pre-teen life, and includes real-life stories, quizzes, and fact boxes.
Book cover: Listen up, Louella
"Louella is very excited to be at Roar Scout Camp. There's so many fun things for her to do! But Louella is so busy having fun that she doesn't stop to listen to anyone else...Or to realize that maybe her new friends aren't having quite as much fun as she is"--
Book cover: Toxic positivity
"Every day, we're bombarded with pressure to be positive. From "good vibes only" and "life is good" memes, to endless advice, to "look on the bright side, ”" we’re constantly told that the key to happiness is silencing negativity wherever it crops up, in ourselves and in others. Even when faced with illness, loss, breakups, and other challenges, there's little space for talking about our real feelings—and processing them so that we can feel better and move forward. But if all this positivity is the answer, why are so many of us anxious, depressed, and burned out? In this refreshingly...
Book cover: Now what?
"The hosts of the top-rated Pantsuit Politics podcast offer an invitation and insights into building connection and community despite our differences, finding shared values and ways to constructively engage in creating a better world together"--
Book cover: Sometimes I grumblesquinch
Exploring the key social emotional skills needed to navigate complicated feelings, this sweet and touching story follows Katie Honors, a nice kid who isn't able to hold in her feelings about her brother, as she learns an important lesson.
Book cover: The power of a positive No
In today's world of high stress and limitless choices, the pressure to give in and say Yes grows ever greater, producing overload and overwork and eroding ethics. Every day we find ourselves in situations where we need to say No--to people at work, at home, and in our communities--because No is the word we must use to protect ourselves and to stand up for what matters to us. But the wrong No can also destroy what we most value by alienating and angering people--that's why saying No the right way is crucial. This book gives you a simple three-step method...
Book cover: Among Us (Nintendo Switch)
"Join your crewmates in a multiplayer game of teamwork and betrayal! Play online with 4-15 players as you attempt to hold your spaceship together and return back to civilization. But beware ... as there may be an alien impostor aboard! One crewmate has been replaced by a parasitic shapeshifter. Their goal is to eliminate the rest of the crew before the ship reaches home. The Impostor will sabotage the ship, sneak through vents, deceive, and frame others to remain anonymous and kill off the crew. While fixing up the ship, no one can talk to maintain anonymity. Once a body...
Book cover: Emotional
"For millennia, we have viewed thinking and feeling as fundamentally opposed processes. According to this persistent, age-old belief, to truly live well we must marshal our logical and rational capacities to master our emotions. This perceived dichotomy lies at the heart of our historical pursuits in theology, philosophy, and psychology. But extraordinary advances in psychology and neuroscience, including neuroimaging and other related technologies, have cast doubt upon this traditional conception and led to a revolution in the science of emotions. In Emotion, Leonard Mlodinow takes us on a captivating journey to the frontier of this new field. Here, we discover...
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